Terms and Conditions

Basic Terms

  • Rental prices are for a one-day rental (24 hours) unless otherwise stated.
  • All rentals must be paid in full 5 days prior to event date.
  • No refund for unused items.
  • Set up and break down is not included in price for tents, tables, chairs, linens, china etc.

Delivery

  • Delivery is available for an additional fee based on distance from our warehouse.
  • Delivery outside our business hours are subject to an additional fee, including Saturday and Sunday.
  • Delivery and pick up are defined as curbside delivery. Long distances from truck, stairs, elevators and difficult venues are an additional fee.
  • Set up and break down are available at an additional charge and must be arranged prior to the event.
  • All items must be broke down and stacked as they were when delivered.

Security Deposit and Damages

  • A 50% deposit is required and must be paid in advance to secure rental.
  • Any damages to rented items are subject to additional charges or the cost of replacement.
  • Returned items must be rinsed clean free of food and liquids and replaced in the same container as received.
  • All linens should be free of food, dry and free of any wax.
  • Linens need to be returned in cloth bags provided not plastic bags as this will cause mildew and will result in additional charges or the cost of replacement.
  • All rented items must be protected from weather and secured when not in use. Exposure to the elements will incur additional charges or the cost of replacement.
  • Additional charges may be applied to items requiring extra cleaning.

Cancellation

  • Cancellations will be subject to a 15% restocking fee within 10 days of event.
  • Cancellations made within 72 hours of the event are subject to loss of all payments equal to the entire balance.

Permits and Licenses

  • Customer is responsible prior to installation of the equipment, to obtain, at the customers expense, all necessary permits, licenses and any other consent.
  • Customer is responsible for informing Premier of any in ground plumbing, sprinklers etc prior to installation.
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